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Shipping & Returns

 

 

Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 2-5 business days once credit card authorization and verification have been obtained. Orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a confirmation email with tracking information when the order has shipped. Orders submitted before 12PM CST with Overnight or Two-Day shipping methods selected will ship the same business day. Orders placed after 12PM CST or Saturday and Sunday will ship the next business day.

All orders are shipped via United States Postal Office. The following shipping methods are in effect during this time:

  • • Ground: Will arrive in 3-5 business days

  • • Two-Day: Will arrive in 2 business days

  • • Overnight: Will arrive the following business day

Free ground shipping offer valid on all orders. Free ground shipping offered within the continental United States only. This offer excludes shipments to Alaska, Hawaii, Puerto Rico and other U.S. territories.

ALL SHIPPING CHARGES ARE NON-REFUNDABLE. NO EXCEPTIONS.

INTERNATIONAL

All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. BIDAYA, LLC is not associated with these fees. All fees are to be paid for by the customer at the time of delivery.

P.O. BOXES

All orders are shipped via United Parcel Service (please note that UPS does not ship to P.O. Boxes).

SHIPPING CHARGES

ALL SHIPPING CHARGES ARE NON-REFUNDABLE. NO EXCEPTIONS.

TRACKING ORDERS

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. To track your order, visit the My Account section on Bidayaonline.com, login, and refer to your recent orders.

RETURN/ EXCHANGE POLICY

BIDAYAONLINE.COM PURCHASES

BIDAYA provides FREE RETURN SHIPPING (within the continental US only). Any unworn merchandise you would like to return for a full refund or exchange must be sent back within 10 business days of receipt of product.

Please allow up to 15 business days for your exchange or return to be processed. Business days are Monday-Friday except for federal holidays. Return processing begins after your package is delivered to us. For any inquiries concerning returns or exchanges, please contact Customer Service via email at bidayaonline@gmail.com.

ORDERS AND CANCELLATIONS

An agreement for BIDAYA ("Seller") to sell goods to you ("Purchaser") is made when we accept your order. The description of goods, price and applicable tax are agreed on between Purchaser and Seller when order is placed. Seller's charge for transport, packaging, freight and/or insurance will be included in the final invoice upon shipment and is to be borne by Purchaser.

Placement of an order is a binding agreement. Once placed, all orders are considered final and may not be changed or cancelled. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.