We guarantee the quality of our merchandise and our service, and we want you to be satisfied with your purchase. If you are not completely satisfied, please see our guidelines below or contact us for help with a return or exchange.
The policies in this section apply only to merchandise purchased on bidayaonline.com. We are unable to accept exchanges, returns or price adjustments for merchandise bought in any retail store or on other websites.
Cancellations: You can cancel an order by 3pm PST on the date it was placed, which will void the transaction completely. If you choose to cancel on a subsequent day, your credit card will be refunded the amount of the item(s) purchased. The refund may take up to 10 business days to show up on your card statement. To cancel your order, contact us immediately.
Return and Exchange Policy: If you are not fully satisfied with your purchase, you may return or exchange any item in unused condition within 14 days of receipt.