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Jewelry Care

Preserve your Bidaya jewelry's plating properties by avoiding contact with cleaning agents, beauty products, water and chemicals. Store the jewelry in a cloth bag to protect it from the elements.

1 year Guarantee

At Bidaya, we stand behind the quality of our jewelry and services. If at any time you are not satisfied, we’ll do our very best make it right. Please contact Customer Care for any questions or issues regarding your bidayaonline.com purchase.

Policies may vary depending on the point of purchase.

After contacting Customer Care, approved repairs may be provided to merchandise. Repairs will typically take 6-8 weeks. If the same product is not available for exchange or repair, a credit will be issued to bidayaonline.com.

Damages caused by failure to follow product’s care instructions, accident, misuse, modification, and attempted repair, ordinary wear and tear may not be subject to repair or consideration for replacement. Customers may be responsible for shipping costs associated with repaired goods